Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Responsible for the maintenance, serving and sanitation of the Team Member dining room. Responsible for all aspects of service by ordering, serving and replenishing food on cafe line, stocking all service areas (Both F&B and serving utensils) and maintaining adequate supplies during meal period, cleaning and presetting all tables; transportation of dining utensils and serving dishes to and from kitchen, cleaning of all public areas.

Essential Functions and Responsibilities

• Stocks and maintains steam table, cold lines, beverage station and all other serving stations
• Orders, Stocks, Replenishes all food, beverage and dry goods needed for service
• Stocks and maintains supplies in all service areas
• Assures that all food is maintained at appropriate temperatures
• Assures that all food is stored in the appropriate sanitary condition
• Assures that all equipment is kept clean and kept in a sanitary condition
• Inspects and prepares all service ware prior to use
• Assists in clearing soiled plates, service ware etc. from service areas and tables to dish wash area
• Maintains breakdown station and transports dining equipment to and from kitchen
• Greets guests and serves the hot food from steam table
• Maintains and cleans tables in dining room
• Maintains cleanliness and sanitary condition of dining room and service areas
• Assists in completion of post meal clean up and side work duties
• Assists in employee related events held in Berts Bistro
• Completes requisition forms for storeroom and warehouse items.
• Monthly inventory of all silverware, plates, trays, etc.
• Other duties as assigned

• Promotes and applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies and rules
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively during entire shift
• Excellent guest service skills
• Ability to work flexible schedule to include weekends and holidays
• High School diploma or equivalent preferred