GENERAL SUMMARY:

Functions as a member of the patient's ambulatory care team while delivering exceptional medical care. Ensures patient's safety and privacy. Provides healthcare services under the directions of the Practice Manager and the NCHMG Physicians. This position will work collaboratively with the patient care team maintaining a working relationship with all co-workers, sites and hospital departments.

REPRESENTATIVE FUNCTIONS:

Performs routine tasks to assist the specialty care provider in patient care related activities. Cleans and maintains exam and treatment rooms and stocks clinical supplies and equipment. Escorts patients to exam/treatment rooms. Practicing good customer relations, collects and documents patient data and history regarding nutrition, activity, mental state, temperature, pulse, blood pressure, height and weight. Observes and responds to the general needs of patients. Reports the general physical and mental condition of the patient to the physician. Prepares patient with basic explanation of treatment procedures and assists the physician during the examination as directed.

Performs selected clinical duties, reviews patient self-reported history and physical, vital signs, injections and immunizations, and assists in minor office procedures under the direction of the MD/APP/RN. Performs venipunctures and finger sticks; identifies correct patient before collecting specimen and labels specimens before leaving the patient. Performs Point of Care testing and supports lab draw site services according to CLIA and hospital policies. Logs and documents procedures performed according to hospital requirements. Completes EKG's, suture removal, and dressing changes.

Provides a safe and therapeutic patient environment that maintains patient's respect, dignity and confidentiality of health information. Demonstrates the knowledge and skills to complete routine clinical tasks involving all age groups of patients under the supervision of a licensed MD/APP/RN.

Prepares local anesthetic injections for biopsies and surgical excisions. Identifies and obtains required surgical instruments, equipment and all supplies required for procedures. Prepares rooms and surgical trays as needed, clean up after procedure. Assists physician with in-office procedures such as surgeries, cystoscopies, catheter placement, vasectomy's, cosmetic procedures, laser treatments, lesion removal, PTNS urology procedures.

Pares down warts or lesions as directed by physician. Performs wound care and dressing as directed. Provides post care instructions as directed.

Maintains melanoma directory and department specific directories identified by manager. Performs various clerical functions; answers telephones, relays and responds to patient messages with physician direction. Updates and processes patient medical records with all patient communication. Schedules appointments and documents patient referrals when needed. Coordinates patient care through the appropriate triaging of patient phone calls and call backs as assigned by the provider when applicable

Functions as medical scribe as assigned.

Adheres to all Northwest Community Hospital standards, policies, and procedures.

SPECIAL SKILLS AND ABILITIES REQUIRED:

Excellent verbal and written communication skills with the ability to clearly communicate test results and document legibly.

Interpersonal skills necessary to interact effectively with patients, team members, and physicians and to maintain team-oriented relationships with senior management, managers and staff.

Ability to work efficiently with minimal supervision while exercising attention to detail, critical thinking, problem solving and independent judgment within stated guidelines.

Ability to maintain high customer service standards.

Proficient computer skills and the ability to learn and effectively utilize department specific software systems and general office equipment.

Ability to effectively perform or learn technical skills to perform essential functions within allocated time frame.

Ability to work a flexible schedule as part of a team, including weekend and evening hours as needed.

KNOWLEDGE, PRACTICAL EXPERIENCE AND LICENSURE/REGISTRATION REQUIRED:

Current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer required. Graduate of an approved school of practical nursing and current licensure as a Practical Nurse (LPN) preferred.

Previous experience in surgery or on-the-job scrub experience preferred.

Demonstrated knowledge and experience with the use clinical equipment and materials.

• Current CPR certification from the American Heart Association