Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING companythat's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This department normally works Monday-Friday from 8am-5pm.

Supervisory Responsibilities:None

Summary: This position is responsible for daily processing of ACH origination files in compliance with NACHA rules and the Bank's ACH Origination policy. The individual will be responsible for a variety of ancillary tasks related ACH processing and disputes.

Essential Duties and Responsibilities:

• ACH Origination
  • Process ACH origination files as received from CSI Digital and Bottomline.
  • Refer rejected items to ACH Specialist 2 or Manager for further action.
  • Review and balance daily origination reports.
  • Set up recurring external transfers.
• Government ACH Setup and Exceptions
  • Enter SSA/SSI Auto-Enrolls
  • Follow up on rejected Auto-Enrolls, working with Retail associates to ensure proper client notification.
  • Review and process Death Notification entries from the US Treasury and internal death notifications, returning entries as required.
  • Review previously placed Credit Post Restrictions and remove when appropriate.
• Incoming ACH Returns
  • Review and Research Notifications of Change related to originated ACH items (Receivers' Report).
  • Create Smartsheet entry to notify Treasury Management of information to be corrected.
  • Add appropriate authorization record in Jack Henry ACH software to prevent origination of future entries with incorrect account information.
• ACH Dispute Resolution
  • Process Finboa ACH disputes within Reg E guidelines. Refer disputed transactions requiring proof of authorization/permission to return to ACH Specialist 2 or Manager.
  • Follow up with Retail/CSC associates on unsigned disputes.
  • Return ACH entries using the appropriate Return Reason Code.
  • Balance Outgoing ACH Returns.
• Other
  • Complete Research requests for historical ACH Origination details as needed.
  • Gather and record daily transaction volume totals for all incoming and outgoing ACH channels.
  • Download daily Fed Settlement report
  • Review Exception Resolution messages in Fedline
  • Must be willing to learn and perform additional duties for backup and development purposes

Knowledge, Skills, and Abilities:

• Superior interpersonal and communications skills.
• Ability to work with complex processes, policies, and forms with the goal of becoming a subject matter expert
• High attention to detail and the ability to ensure accuracy in their work
• Ability to perform a variety of repetitive tasks independently in a deadline driven environment.
• Ability to exercise good independent judgment in decision-making
• Ability to switch from one task to the next as priorities dictate.
• Extensive functional training and flexibility to deadlines and workloads.
• Strong computer skills - basic working knowledge of MS Office (Word, Excel)
• Experience with Nupoint is a plus

Experience/Education:

• High School diploma/GED
• 2-5 years related experience

Internal Pay Level 6

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at .

Equal Opportunity Employer: Disability/Veteran
Centier Bankis proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.