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We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Real Estate and Workplace Services (REWS) at the newly built Chicago Tower brings the Salesforce culture to life by providing incredible workplaces and an even better workplace experiences. Compromised of many departments, REWS Events works cross-functionally to deliver some of the most iconic office spaces in the world with innovative technology, programs, and services.

The Supervisor, Workplaces Services Events role designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our Chicago based events team. Success in this role requires agility, clear and compelling communication, outstanding organization skills, and the ability to collaborate cross-functionally. This individual will work closely with their workplace services team members and Security, Health & Safety, and Space Planning teams to deliver successful events.

Roles & Responsibilities

* The position is responsible for the operation excellence of our meetings/events and the comprehensive guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, non-profit events, town halls, and employee events
* Continuously research and report innovative and creative event and entertainment options
* Solid office management/workplace environment knowledge
* Strong customer service and executive interaction experience
* Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
* Continuous development of team playbooks and standard operating procedures
* Organize logistics, form beginning to end, for customer-facing meetings, town halls, etc
* Pre, onsite and post-event logistical management
* Key collaborator for G-Cal calendar management for internal event spaces
* Co-manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams to facilitate
* Implement nonprofit events with external clients and vendors
* Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
* Management of event statistics and ad hoc reporting
* Manage various workplace services projects as assigned
* Plan and complete multiple events at one time
* Communicate all event logistics and updates across internal and external partners

Required Skills:

* 4+ years of event coordinator experience
* Highly personable and customer service focused with great attention to detail
* Excellent written and verbal communication skills with ability to proactively address client's event needs
* Experience in managing budgets, financial planning and tracking
* Experience with on-line registration systems and reporting
* In-depth knowledge of Microsoft Office Programs, GSuite, Quip, Social Tables, and Slack

Desired Skills:

* Excellent problem-solving skills with ability to creatively negotiate demands
* Results-oriented, customer driven, and organized
* Assess and prioritize workload in a strict deadline centric environment
* Thrive on teamwork and overcoming obstacles
* Ability to work in a flexibility schedule, including evenings and weekends

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