3670BR
Customer Service
Regular
Job Description
SUMMARY
Responsible for supporting sales representatives and customers by providing information on availability of merchandise, prices, etc., and entering orders into the SAP computer system.
ESSENTIAL DUTIES
External Qualifications
Required: High School Diploma or GED equivalent with 3+ years of experience in a call center OR a Bachelors Degree. Excellent communication skills, ability to problem solve, work efficiently, and multi-task. Intermediate proficiency with Word and Excel and detailed oriented and well organized. Ability to write business correspondence and successfully completed the CSR training and applied in daily work.
Preferred: Previous order entry SAP experience, 2+ years in high volume call center experience. Or Bachelors degree.
City
Woodridge
State/Province
Illinois
Zip Code
60517
FLSA
Non-Exempt
Company Overview
Owned and operated by the Don family since 1921, Edward Don & Company is the world's leading distributor of foodservice equipment and supplies. Our knowledgeable sales representatives, unmatched product selection, nationwide distribution centers, and integration of new technology make us the chosen supplier to all types of foodservice businesses including independent restaurants, national chains, health care, hospitality, country clubs, schools and universities, government institutions, and foodservice management.
Edward Don & Company offers a comprehensive benefit plan which includes medical, dental and vision benefits; 401(k); paid vacation, personal/sick days and holidays; job training and development; life insurance; employee assistance program; flexible spending accounts; merchandise discounts and much more. EOE disability/veteran.