The Project Leader must be knowledgeable of systems and programs. Be able to gather information of systems currently used by Claim Operations to find ways to improve or enhance internal processes and workflows. The Project Leader will communicate recommendations to Claim Operations Management for improvement, develop applications, and test applications.
ESSENTIAL FUNCTIONS
Work with Claim Operations Management to understand current operations and procedures.
Identify program needs based on data collected and analyzed.
Prepare cost and benefits analysis on proposed systems.
Provide guidance to optimize systems, procedures, and processes.
Assist Project Manager with planning, testing, and implementing new programs or systems.
Identify and resolve program issues.
Brainstorm new ways to add more functionality to current access databases.
Ensure that all changes to programs are documented.
Perform data validation and quality control to ensure success of programs.
Perform other duties as assigned.
Other duties as assigned
EDUCATION
Bachelor's degree or related field or equivalent work experience required
EXPERIENCE AND SKILLS
2 or more years of experience as a Program Analyst or similar role required
2 or more years of experience with application development and/or workflow automation required
Previous experience managing large amounts of data and understand how to process that data to update or develop applications.
Strong analytical skills to help improve programs and software.
Experience with JavaScript, Relational Databases, SQL, JSON, APIs, Power Automate, SharePoint and VB Scripting
Advanced computer skills and knowledge of databases and software systems.
Ability to collect and analyze complex data.
Strong spreadsheet skills
Strong organizational and time management skills
Effective oral and written communication skills
Strong Business Acumen
POSITION COMPETENCIES
Job Knowledge
Time Management
Accountability
Communication
Initiative
Customer Focus
PHYSICAL DEMANDS
Computer work, long periods of sitting
WORK ENVIROMENT
Remote
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.