**Details**

Position: Parking Enforcement Supervisor

Location: Lively downtown Chicago, IL

Hourly Rate: $18.50; non-tipped

Full Vaccination Required

Schedule: We are offering full-time hours Monday - Sunday from 6p-2a or 3p-11p

• Team Atmosphere
• Growth Opportunities
• Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform - LAZ Polo, LAZ Jackets, LAZ Hats

The following programs are available to help support you,freeof charge.

• Health Coaching & Resources: One-on-one health coaching is available to all employees, whether or not they enroll in LAZ Benefits.
• Employee Assistance Program (EAP)you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Want to become a full-time team member?! Ask about our open positions downtown! Additional Full-Time Benefits:

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability

The Spirit of the Position:

The Parking Enforcement Supervisor provides supervisory, operational, and administrative support through the dedicated planning and supervision of all parking regulation enforcement activities while ensuring that all personnel adhere to all policies and procedures.

Principal Job Duties:

• Demonstrates knowledge of operational objectives, policies, and standard operating procedures
• Transports staff to and from assigned patrol areas as required.
• Conducts training in properly issuing City-approved parking tickets for new or existing staff.
• Conducts safety and other training courses for the staff.
• Prepares work schedules to ensure adequate coverage.
• Maintains staff oversight to ensure compliance with rules of conduct, policies, and procedures, including professionalism, uniforms, and grooming standards.
• Provides direct staff supervision, including on-street site visits to review performance.
• Ensures the proper use of all Handheld Ticket Issuance devices to issue approved parking tickets adequately.
• Responds effectively and immediately to requests or questions regarding enforcement equipment or operational procedures.
• Review daily field reports to monitor productivity and accuracy.
• Makes recommendations to improve performance.
• Prepares Daily, Weekly, Monthly, and Annual reports as required.
• Completes other projects, programs, and initiatives that may arise.
• Monitors on-street parking areas for vehicles violating parking ordinances by following an assigned route.
• Other related duties as assigned.

Education:

• High school diploma or GED required.

Experience:

• Supervisory experience is preferred but not required.
• 1+ years in Parking Enforcement, Traffic or Transportation Management
• Parking industry experience is required.

Skills:

• Ability to communicate professionally and effectively.
• Must possess excellent customer service and a high level of interpersonal skills to handle challenging and, at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions, and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills

• Ability to produce and maintain an acceptable driving record and unrestricted driver's license.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 25 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

FLSA Status: Non-Exempt

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.