Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

The Director, Corporate Outreach is responsible for strategic planning, business development and operations management for highly complex Divisions and programs at the main campus and partner organizations including the Division of Hospital Based Medicine, main campus, Division of Hospital Based Medicine Outreach and Division of Neonatology Outreach. This individual will work with other hospital and medical group leaders to strategically align and integrate our goals and activities in clinical care, research, teaching, and advocacy to achieve maximum, measurable impact. As the lead administrator for their respective divisions, this individual is responsible for administrative, operations management, financial management, strategic planning and compliance of multi mission activities for the divisions including contract agreement negotiations.

Essential Job Functions:

Finance

• Responsible for the development, implementation and ongoing management of outreach programs at the main campus and partner organizations, e.g., financials/volumes, quality activities and education in collaboration with Department Leadership, Division Leadership, Finance, and administrative and clinical leadership at partner hospitals
• Monitors the billing activity for outreach sites and main campus, monitoring of monthly variance reports, collaborating with the revenue cycle teams to ensure maximum reimbursement. Responsible for achieving budgeted revenues/expenses.
• Maintains strong relationships with existing and new outreach partners including attendance at Joint Practice meetings. Serves as a Lurie Children's liaison to identify and resolve issues between Lurie Children's and partners, as well as internal Lurie Children's issues.

• In collaboration with Division Leadership, partners with the outreach partner and the Department Business Operation and Analytics team and the institution's professional Billing and Coding and Compliance teams to identify opportunities to maximize professional billing revenue. Works with Division Leadership to ensure associated cages in practices are adopted in a timely manner.

• Prepares and administers capital and operations budgets for areas of responsibility.

Operations

• Provides administrative direction to the Division Heads (Outreach- HBM and Neonatology and Main Campus) including recruitment and ongoing oversight of physician staff, preparation and administration of budget, and ongoing relationships with partner hospitals and main campus leaders.

• Works cooperatively, and in tandem with the site leaders for the support of the programs.

• Key leader responsible for operations management, budget and administrative oversight in collaboration with partner organization executives.

• Provides oversight for physician recruitment and retention activities for the Divisions of Hospital-Based Medicine (HBM) and Division of Neonoatology Outreach.

• In collaboration with the Division Head(s), manages faculty effort allocation (time allocation to each mission, activity planning for each of those missions and productivity expectations for all providers including time spent on clinical vs. administrative duties.

• Partners with Division Leadership to manage the education training programs within the Division, including the fellowship program. This include the management of medical education coordinator, prepares reports and ensures sustainable financial support of trainees within the Division

• Ensures compliance with all legal and regulatory requirements related to outreach and the Divisions of HBM and Neonatology programs.

• Responsible for monitoring and reporting performance on the Divisions of HBM & Neonatology/programs, implementation plans, and growth plan goals.

• Measure and communicate program effectiveness on a regular basis.

• Monitor progress against program milestone to ensure deadlines are met.

• Communicate and manage any variances from program plans.

• Selects, evaluates the performance of and serves as a mentor to staff in areas of responsibility.

Strategy

• Assesses needs and, when appropriate, develops arrangements for provision of additional sub-specialty services including telemedicine and in person programs/services at partner organizations and at the main campus. Determines space, IT and workflow needs, ensures customer service, manages ongoing relationships with partner organizations, and evaluates the success of these programs.

• Actively participates in the committees and task forces related to strategic and business development and growth.

• Prepares in collaboration with the Vice President, Program Development and Senior Director the annual and quarterly presentations for the Partnership Hospital Leadership Committee

• Prepares pre-read documents for Lurie Children's senior leaders for partner hospital CEO meetings.

• In collaboration with Vice President, Program Development and Senior Director, develops and prepares responses to requests for proposal and other strategic initiatives.

Other job functions as assigned.

Knowledge, Skills and Abilities:

• Master's degree in business administration, healthcare administration, public health or related field strongly preferred. In lieu of a master's degree, 7-10 years of progressively responsible leadership experience in academic medical practice management.
• Minimum of 3-5 years' of progressive responsible leadership experience in one or more of the following areas: Physician practice management, healthcare operations, healthcare project management, planning or consulting required; Academic medical center experience preferred.
• Strong financial and analytic expertise in budget development, forecasting, and management.
• Demonstrated track record of successfully collaborating with organizational senior leaders, physicians and peers.
• Ability to exercise independent initiative, judgement, discretion, and decision-making to achieve organizational objectives.
• Strong organization and project management skills with keen attention to details and discipline to see projects and initiatives through to completion accurately and by deadline.
• Demonstrated ability to effectively manage and lead staff in a changing environment, develop and foster teams, work collaboratively and effectively with diverse constituencies throughout the medical center, and maintain a collaborative culture that is conducive to success and that supports a respectful environment for all to work within.
• Ability to communicate effectively in a leadership role with clinical, business and administrative staff.
• Exceptional oral and written communication skills.
• Excellent leadership skills; excellent analytical and organizational skills; proven ability to develop and foster teams; knowledge of healthcare delivery processes and systems.

Education

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children's facilities

• Discount purchasing program

There's a Place for You with Us

At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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