Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Job Summary:
The Consumer Technical Coordinator is responsible for providing world-class service to any customer, primarily end-users/consumers, that develops issues with Zurn Elkay plumbing products focusing on sinks, faucets, and accessories. They are empowered to make in-the-moment decisions to address customer product concerns, warranty replacements and escalations to ensure a positive and memorable interaction with Elkay. The Consumer Technical Coordinator documents customer interactions and complaints in our CRM tool, Pulse. As the Voice of the Customer, they provide feedback to leadership, and partner with Engineering and Product Marketing, which can lead to improvements to products and services.
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Qualifications:
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Equal Opportunity Employer - Minority/Female/Disability/Veteran