The American Bar Association (ABA) was founded on a commitment to advance the rule of law in the United States and beyond by providing practical resources for legal professionals, conducting law school accreditation, developing model ethics codes and more. Today, the ABA remains a member-based organization that works to ensure access to justice for all, a fair legal process, and respect for the rule of law at home and across the globe.

The ABA is committed to service and refining the standards that guide the legal profession. ABA staff are provided multiple types of continuing education and career development opportunities. Your work will help eliminate bias, enhance diversity, and advance the rule of law throughout the US and around the world.

The ABA recognizes the value staff contribute to our success through a generous benefits package that protects their health and their financial security. The ABA's wide array of benefit offerings include 401(k), medical, dental, vision, flexible spending accounts, health spending accounts, supplemental life and disability insurance, prepaid legal programs, and a complimentary membership to the American Bar Association, which offers additional benefits.

Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, IA, MD, MI, MN, TX, VA, and WI. Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

Job Summary/General Purpose of Job

• The Junior Business Intelligence Analyst supports strategic decision-making processes by contributing to the provision of timely, relevant, and reliable insights to key value-chain stakeholders. This entry-level position focuses on the development of reports within the field of product analytics, with an emphasis on membership acquisition, retention, and engagement.

Essential Job Functions and Responsibilities (listed in order of importance and/or time spent)

• Assist in providing personalized consultancy and advisory services to stakeholders under the guidance of a senior analyst by preparing custom performance reports monitoring product KPIs.
• Assist in the design, development, and deployment of custom dashboards to meet stakeholders' information needs under supervision.
• Under the guidance of more experienced analysts, helps in conducting research by performing database queries.
• Train stakeholders in the use of self-service technologies and in-house developed analytical products.
• Assist in data governance and data literacy efforts.
• Other duties as assigned.

Required Education, Qualifications, Experience

• Bachelor's Degree from four-year college or university OR 3 years of meaningful experience in analytics.
• College-level knowledge of statistics, quantitative research methods or decision sciences.
• Experience using programming languages, preferably Python and its respective data analytics packages (Pandas, Numpy, Scipy, StatsModels, Sckit-Learn, etc).
• Experience in unifying multiple data sources to build custom dashboards and data visualization, preferably in Tableau.
• Experience querying databases with SQL.
• Ability to synthesize large volumes of information into easy-to-understand reports and to explain complex problems in simple terms to non-technical audiences.
• Excellent customer service to satisfy stakeholders' needs in a timely and courteous manner. Excellent problem-solving skills with an inquisitive and strategic mind. Willingness and ability to keep learning new technologies and methods.
• Proficiency in Microsoft Excel with experience in VLOOKUPs, pivot tables, and macros.
• Experience using web analytics tools, preferably Adobe Analytics.

Physical Requirements

• Normal office conditions.

Extent of Travel Required in the Job

• As a normal course of business, this job will typically require travel of up to 5% of the time.

• ABA Chicago, 321 North Clark, Chicago, Illinois, United States of America