MENTAL HEALTH CRISIS CLINICIAN
Chicago, IL 
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Job Description
MENTAL HEALTH CRISIS CLINICIAN Job Number: 3530-CDPH-2024
Description

BID/JOB ANNOUNCEMENT

Mental Health Crisis Clinician
Bureau of Behavior Health
Program: CARE

Number of Positions: 6

SALARY: $84,972

This position is open to current BIDDERS from AFSCME AND the PUBLIC including current city employees in other unions or non-union positions. Only current city employees covered under the City's Collective Bargaining Agreement with AFSCME are considered BIDDERS, these individuals are eligible to bid. Qualified BIDDERS who properly submit a bid will receive preference over any non-bidders.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"
2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')
3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION


WORKING WITH THE CHICAGO DEPARTMENT OF PUBLIC HEALTH

CDPH works with communities and partners to create an equitable, safe, resilient and Healthy Chicago.


ROLE SUMMARY

Under general supervision, the class works on cross-agency Alternate Response Teams in coordination with first responders and other behavioral health or social service professionals to respond to 911 calls for service that include a behavioral health component. These Alternate Response Teams support an overall effort to deliver specialized and compassionate services tailored to meet the needs of people living with mental health conditions, substance use disorders, co-occurring disorders, and unmet social needs who interface with the City's emergency response system; and performs related duties as required.

ESSENTIAL DUTIES
* Respond, in collaboration with other team members, to 911 calls with an identified behavioral health component and provide crisis assessment, crisis intervention, de-escalation, safety planning, referrals, and linkage to care services for residents.
* Provide case management services to patients as needed or assigned as part of response to behavioral health related 911 calls. This may include telehealth or telephonic follow-up with the patient subsequent to the crisis event to ensure linkage to appropriate community support.
* Develop and implement crisis related safety plans; work with patients, families, and other members of the Alternate Response Team to determine if the patient requires a higher level of care requiring transport to a hospital or alternate transport destination.
* Provide psychological consultation while responding to behavioral health-related calls.
* Listen to, support, and guide call takers and dispatchers at the Office of Emergency Management and Communications (OEMC)
* May coordinate with police & fire telecommunicators onsite providing support to calls received of those experiencing behavioral health emergencies
* Provide wellness support to 911 call center staff
* Conduct proactive outreach to individuals experiencing homelessness, serious mental illness, substance use disorders, and co-occurring disorders who may have unaddressed behavioral health or social service needs.
* Deliver services that are compassionate, trauma-informed, and attentive to the particular needs and values of each patient.
* Maintain accurate and timely clinical medical records consistent with CDPH and City of Chicago standards.
* Participate in team/department meetings, in-services, and supervisory sessions as required.
* Perform all duties as assigned in accordance with agency policies and procedures.


Additional duties may be required for this position.

Location: 1338 S. Clinton St Chicago, IL 60607
*Due to the nature of this position, this role is expected to work in multiple locations*
Days: Monday - Friday
Hours: 9:30AM - 5:30PM
*Hours and days are subject to change based on program needs*

THIS POSITION IS IN THE CAREER SERVICE

Qualifications
MINIMUM QUALIFICATIONS
Education and Training
* Graduation from an accredited college or university with a Master's or Doctoral degree in Social Work, Counseling, Psychology, or similar field
Experience
* Two years of experience in delivering direct clinical services in any of the following areas:
* Working with patients living with serious and persistent mental illness.
* Working on an Assertive Community Treatment (ACT) or Community Support Team (CST).
* Working on a mobile crisis, alternate response, or co-responder team.
* Working in a psychiatric stabilization setting such as a psychiatric emergency room or crisis stabilization unit.
* Working with patients experiencing co-occurring mental health and substance use disorders.
* Working in an inpatient psychiatric hospital setting.
Licensure, Certification or Other Qualifications
* A valid State of Illinois driver's license is required within three (3) months of employment.
* Current license as a Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC), Licensed Marriage and Family Therapist (LMFT), Doctor of Psychology (Ph. D, Psy. D) in the State of Illinois. If you hold a terminal clinical license in another state, this meets the requirement, but you must demonstrate the ability to establish the clinical license in the state of Illinois within 6 months of hire.
WORKING CONDITIONS
* Operates out of a vehicle when out in the field
* General office environment
* Exposure to outdoor environment
* Ability to work flexible and on-call hours may be required. Hours can change depending on program needs
* Must be comfortable responding to calls in communities across the city
EQUIPMENT
* Standard office equipment (e.g., telephone, printer, photocopier, fax machine, calculator)
* Computers and peripheral equipment (e.g., personal computer, computer terminals, hand-held computer)
PHYSICAL REQUIREMENTS
* Ability to walk and stand for extended periods of time
* Ability to run, bend, kneel, crouch and move one's hands/arms to grasp or manipulate objects
OTHER KNOWLEDGE, SKILLS, ATTRIBUTES, AND ABILITIES
* Learning and implementing trauma-informed principles and practices.
* Methods of psychotherapy and counseling.
* Linkage to community resources.
* Motivational interviewing and engagement techniques to build rapport with patients, clarify patient values/goals, and explore patient readiness for change.
* Understanding of privacy rules and laws, mandatory reporting, and legal responsibilities to patients and the community and other related laws, rules, and regulations including HIPAA.
* Understanding of cultural differences, especially as they relate to race, ethnicity, gender, gender identity, sexual orientation, socio-economic status, religious identity, and their various intersections. Some knowledge of:
* DSM-V and diagnostic techniques, and corresponding interventions
* Applicable federal, state, and local laws, regulations, and guidelines
* Mental health care principles, practices, and procedures
* Individual, family and group psychotherapy and counseling Knowledge of applicable City and department policies, procedures, rules, and regulations
SKILLS
* *ACTIVE LEARNING - Understand the implications of new information for both current and future problem-solving and decision-making
* *ACTIVE LISTENING - Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
* *CRITICAL THINKING - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
* LEARNING STRATEGIES - Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things
* *MONITORING - Monitor and assess performance of one's self, other individuals, or organizations
* *COMPLEX PROBLEM SOLVING - Identify complex problems and review related information to develop and evaluate options and implement solutions
* *COORDINATION WITH OTHERS - Adjust actions in relation to others' actions * *NEGOTIATION - Bring others together and trying to reconcile differences
* *PERSUASION - Persuade others to change their minds or behavior
* *SERVICE ORIENTATION - Actively look for ways to help people
* SOCIAL PERCEPTIVENESS - Demonstrate awareness of others' reactions and understand why they react as they do
* *JUDGEMENT AND DECISION MAKING - Consider the relative costs and benefits of potential actions to choose the most appropriate one Abilities
* COMPREHEND ORAL INFORMATION - Listen to and understand information and ideas presented through spoken words and sentences
* SPEAK - Communicate information and ideas in speaking so others will understand
* COMPREHEND WRITTEN INFORMATION - Read and understand information and ideas presented in writing
* WRITE - Communicate information and ideas in writing so others will understand
* RECOGNIZE PROBLEMS - Tell when something is wrong or is likely to go wrong
* REASON TO SOLVE PROBLEMS - Apply general rules to specific problems to produce answers that make sense
* MAKE SENSE OF INFORMATION - Quickly make sense of, combine, and organize information into meaningful patterns
* ORGANIZE INFORMATION - Arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
* REACH CONCLUSIONS - Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
ABOUT YOU
You have a strong focus on CDPH's core values, which are:
* Anti-Racism - a commitment to dismantling systemic racism to create an organizational culture that actively supports anti-racist efforts and is committed to recognizing, addressing, and eradicating all forms of racism within the department and the community.
* Informed Decision Making - collect, share, and operationalize data to support public health decisions and actions to improve health and achieve our mission. CDPH leverages appropriate data infrastructure and technology to drive decisions and assess performance.
* Teamwork - cultivate belonging and respect for colleagues and community partners. Act responsibly and work cooperatively to ensure effective communication. Encourage each other to grow and achieve our common goals.
* Excellence - value creativity, innovation, and exploration; continuously seek ways to improve processes and systems by working together with integrity, honesty, compassion, and transparency.
All employees of the City of Chicago must demonstrate commitment to and compliance with applicable state and federal laws, City ordinances and rules; the City's Ethics standards; and other City policies and procedures. Equivalent foreign degrees, accreditations, and credentials in evaluating qualifications will be considered. The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of Chicago Brandon Johnson, Mayor
Applications for this position will be accepted until 11:59 pm CDT on 5/7/2024

Job Posting: Apr 23, 2024, 2:25:20 PM Closing Date (Period for Applying) - External: May 8, 2024, 4:59:00 AM
BU: 01 Salary: $84,972 Pay Basis:Yearly

 

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Job Summary
Company
City of Chicago
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$84,972
Required Education
Master's Degree
Required Experience
2+ years
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