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Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
This position works 10 hour shifts. Start times are typically between 7:30 a.m. 9:30 a.m for on-campus responsibilities (earlier for Mobile Drive assignments). Weekend and holiday coverage is a must.
As a successful candidate, you will:
- Serve as the initial in-center customer service contact for all blood/platelet donors.
- Be responsible for computer registration of donors and resolve routine donor issues/complaints.
- Provide extensive data entry for all products collected both in on-site and on mobile blood drives
- Serve as Registrar for all blood donors coming in to donate blood components. Periodically attend mobile blood drives to serve as Registrar.
- Provide support to charge nurses and staff in Donor Room with duties such as answering incoming calls, ordering, and printing blood product labels, posting deferrals and/or memos in Safetrace, and paging CS Techs when needed.
- Have flexibility with work hours depending on collection schedules for both on-site work and mobile drives.
Qualifications
Your qualifications should include:
- High School or equivalent
- Two years in an office setting, preferably in a medical office or healthcare institution.
- Two years experience in computer data entry.
- CPR certification through American Heart Association
- Bilingual in English/Spanish preferred
Additional information
This position is represented by a collective bargaining agreement
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our Comprehensive Benefits, please CLICK HERE.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.