MUST HAVE BUSINESS ANALYSIS IN BENEFITS< HRIS< PAYROLL> PREFERABLY IN A PEO COMPAMY ENVIRONMENT!
REPORTING RELATIONSHIPS: This position reports directly to the Product Owner/ Manager of the PEO/ Staffing Product line and maintains direct relationships with Directors, Managers, Field Operations, and Vendors.
RESPONSIBILITIES INCLUDE:
- Willingness to learn systems and become an expert in IT product suite
- Analyze and understand existing business processes
- Create, define, or revise business processes with stakeholders
- Capture requirements through documentation, such as (but not limited to) use cases, acceptance tests, business process models, data flow diagrams, technical specifications, domain/conceptual models, and user interface wireframes and flow diagrams
- Maintain documentation
- Document user acceptance criteria
- Recommend system improvements or issue remediation to software developers and infrastructure
- Assists team members in achieving project goals
- Analyze system behavior through a combination of prescribed and creative methods
- Define problems, collect data, establish facts, and draw valid conclusions
- Provide Traceability and Impact assessment for changes
- Identify and solve routine and moderately complex problems
- Perform multiple tasks in a timely manner in a fast-paced environment
- Deal with diverse personalities and cultures on a routine basis and in a professional manner
- Work closely with quality assurance teams to define test scenarios and acceptance criteria.
- Participate in user acceptance testing activities to ensure the developed solutions meet business requirements.
- Assisted in project planning, monitoring progress, and ensuring that projects aligned with business objectives.
- Provide ongoing support to users and address any issues or questions related to implemented solutions.
- Work closely with software development automation and testing teams to define testing and automation once the application has matured.
REQUIRED EXPERIENCE AND SKILLS:
- Qualified candidates must have a BS or BA degree in Business, Technology, or equivalent degree
- 3-5 years working as a Business Analyst or equivalent job roles.
Advanced ability to solve problems and analyze alternate solutions
- Familiarity with SQL, APIs, and Web Services
- Knowledge of Software development lifecycle
- Experienced in Agile Scrum and Waterfall Project Methodologies.
- Experienced with System Upgrades and Implementations
- Payroll, PEO, HR Knowledge or Experience Preferred
CORE TRAITS/COMPETENCIES:
Curiosity
Business Acumen & Business Owner Empathy
Ownership and Accountability
Leadership and Willingness to Mentor