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This position is responsible for the recruitment, processing, orientation, and monitoring of tractor owners/operators with regard to Federal, State, Local and Hudd regulations. Ensures compliance with all regulations; maintains effective means of communication; conducts training, inspections and audits as required. Key Responsibilities Maintain working knowledge of Federal, State and local governm
Posted 2 days ago
1.Service delivery and customer satisfaction 50% Maintain and improve customer satisfaction levels (NPS) Maintain and improve internal measurement and visibility of operational performance. Ensure internal KPIs are aligned with customer agreed KPIs and that there is one data set globally that reflects the customer and internal performance with regard to KPIs and other statistics (volume) Be the Ac
Posted 2 days ago
The Customer Service Associate is to ensure accurate and timely movement of freight to specific destinations within the customers level of service standards. Processing and organization of all documentation needed to initiate and complete movement of freight. Key Responsibilities Verify all delivery orders and bills of lading have been received and are correct Check that data is correct in the sys
Posted 2 days ago
Customer Relationship Be the primary point of contact for customers and act as an advocate for the customer internally; Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires Customer Experience Own customer experience. Proactively serve the Customer to achieve best in class Customer Service Process Execution Ensure smooth
Posted 2 days ago
Active Leader of Service Delivery of the Regional Strategy for Air Operations and Services excellence. Front Line Leadership of Air Product services and People in Execution within Areas in North America to our external Customers and Internal Stakeholders Lead and deliver with the Team, a superior Customer experience to our Customers and work proactively as an escalation point for the Team to ident
Posted 2 days ago
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