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The primary goal of the Customer Success team is to ensure our customers are deriving maximum value and utilization from our technology and services via relationship focused client management. Done properly, this drives successful outcomes such as adoption, contract renewals, revenue retention, revenue expansion and customer advocacy. The Director, Customer Success will be leading the Customer Suc
Posted Today
The CCSF Warehouse Supervisor will be responsible for the 37,000+ square foot Certified Cargo Screening Facility at our CHR Global Forwarding Warehouse. This individual will multi task and prioritize duties in a fast paced environment while providing exceptional service. The Warehouse Supervisor will work directly with the Air Export supervisors, and gateway staffs to ensure freight has been prope
Posted Today
File import declarations on behalf of Importers. Generate, file, and maintain up to date customer records, reports, documentation, databases, etc. Ensure regulatory requirements are met, and proper documentation exists for all shipments. Respond to customer inquiries and follow up to ensure issue resolution and customer satisfaction. Receive and review documentation to input and transmit data for
Posted 1 day ago
The Associate Global Forwarding Agent (GFA) is an entry level position within our modal operations. Associate GFAs are responsible for learning operational concepts and terminology, gaining an understanding our company's goals and values, and building skill for our industry and organization. In addition to building their skills, Associate GFAs will gain experience by executing small and medium siz
Posted 2 days ago
The Supply Chain Engineer will design solutions and develop capabilities to support the strategic vision of TMC and the Customer. These solutions include continuous improvement and optimization of a customer's supply chain including but not limited to sourcing, transportation, network layout, inventory, facility layout, order management, warehouse, material flow, etc. Key tasks include data gather
Posted 2 days ago
The Supply Chain Engineer will design solutions and develop capabilities to support the strategic vision of TMC and the Customer. These solutions include continuous improvement and optimization of a customer's supply chain including but not limited to sourcing, transportation, network layout, inventory, facility layout, order management, warehouse, material flow, etc. Key tasks include data gather
Posted 2 days ago
The Business Analyst is a self lead position responsible for managing multiple projects within a program critical to success of a key Customer. In this role, you will be responsible for evaluating business processes, anticipating requirements, identifying areas for improvement, and designing solutions. Candidates for this role enjoy solving problems, have a strong interest in exploring and learnin
Posted 4 days ago
Project manage the Request For Information (RFI) process for new and existing customer opportunities Own and build out the customer information content for the Global Forwarding division Create professional written responses and addressing client objectives Lead the global Request For Information (RFI) content and response management Prepare, review and coordinate information from a variety of com
Posted 4 days ago
We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail oriented, service savvy and a problem solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global fre
Posted 7 days ago
Ensuring Transportation arrangements are made for shipments by the following Monitor customer load board and information flow in the Transportation Management System Maintaining any team mailboxes Performing relationship and knowledge based exception management to any pre defined processes Documenting and organizing existing standard operating processes Learning multiple job functions within assig
Posted 8 days ago
Ensuring Transportation arrangements are made for shipments by the following Monitor customer load board and information flow in the Transportation Management System Maintaining any team mailboxes Performing relationship and knowledge based exception management to any pre defined processes Documenting and organizing existing standard operating processes Learning multiple job functions within assig
Posted 9 days ago
The Warehouse Supervisor will oversee warehouse operations while driving continuous improvement and ensuring cross functional coordination. The Warehouse Supervisor will work directly with the Warehouse staff to ensure freight has been properly shipped according to customer requests. They will be responsible for creating processes and scheduling to cover all business needs. Schedule Monday Friday
Posted 9 days ago
Develop new and grow existing carrier relationships (lead generation, cold calling and referrals). Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers). Leverage our global technology platform, Navisphere, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiency. Identify issue
Posted 9 days ago
Deliver operational excellence to customers, carriers and suppliers. Answer incoming calls and make outbound calls ensuring outstanding customer service. Schedule appointments via phone, email and company website. Provide timely and accurate shipment information to carriers. Audit load information for accuracy and completion. Complete customer, carrier and supplier requests with a sense of urgency
Posted 10 days ago
Port Services is a growing C.H. Robinson service offering that enables our NAST customers to gain control of their imported material earlier in the supply chain lifecycle. It also allows customers to save time and money while providing better service to their inland distribution centers and end customers. Port services provides complete transloading of ocean import shipments at all North American
Posted 10 days ago
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