Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service level agreements Evaluating, prioritizing, solving, and escalating all tickets to the appropriate Tier Support, and/or correcting the assignment of tickets as required Maintaining ownership of s

Manages Deskside Support Technicians in the GSA R03 Regional Office Building. Performs a variety of clerical and administrative duties pertinent to onsite support. Responds to trouble tickets to resolve user problems; opens trouble tickets to track and resolve user problems. Provides technical support onsite or through phone, email, and instant message remotely to users i

Software Engineer Senior Job ID 2023 7519 Job Locations US AZ Fort Huachuca Category Telecommunications Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three deca

Database Administrator Job ID 2023 7493 Job Locations US AZ Fort Huachuca Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Em

Database Administrator Job ID 2023 7495 Job Locations US AZ Fort Huachuca Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Em

Information Assurance Engineer Job ID 2023 7488 Job Locations US AZ Fort Huachuca Category IT Information Assurance / Quality / Cyber Security Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Resto

Network Administrator Job ID 2023 7494 Job Locations US AZ Fort Huachuca Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Emp

Asset Manager Job ID 2023 7489 Job Locations US AZ Fort Huachuca Category Administration / Clerical Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades

Systems Administrator Job ID 2023 7496 Job Locations US VA Reston Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI

Systems Administrator Job ID 2023 7497 Job Locations US VA Reston Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI

Systems Administrator Job ID 2023 7498 Job Locations US VA Reston Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI

Service Desk Job ID 2023 7499 Job Locations US AZ Fort Huachuca Category IT Support / Technician Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of

Systems Administrator Job ID 2023 7500 Job Locations US HI Honolulu Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower

Systems Administrator Job ID 2023 7491 Job Locations US AZ Fort Huachuca Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Emp

Asset Manager Job ID 2023 7492 Job Locations US AZ Fort Huachuca Category Administration / Clerical Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades