Apply principles of equity, diversity, and inclusion throughout all research and evaluation initiatives. Support program evaluation projects for the network of 200 partner food banks. Provide project based support to key Feeding America research teams to help gather information about and better serve households who experience food insecurity (e.g., our annual Map the Meal

Implement long term strategic goals and short term tactical plans for managing and maintaining Member Business Services (MBS) systems and software. Ensure that proposed and existing systems architectures are aligned with organizational goals and objectives. Provide architectural expertise, direction, and assistance to Systems Analysts, Engineers, and software development

Provide Tier 1 ticket resolution for users across the applications developed and supported by the Digital Platform Technology team. Use established processes and tools to accurately triage bugs and user issues in a timely manner. Provide timely and exceptional customer service by communicating issue status and resolution to users. Generate weekly, monthly and ad hoc repor

Record philanthropic donations accurately. Coordinate the accuracy of entry using the accompanying documentation and information provided by the donor, other Feeding America staff, Relationship Managers and others to determine the correct donor, fund allocation, transaction coding, pledge payment schedule and other critical information. Research and locate donation source

Work. Serve. Thrive. Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission focused, diverse, collaborative, values driven and focused on results. Feeding America is the nation

Partner with Vice President, Strategic Capacity Development to develop and execute strategy for Network Access Services teams to build network capacity, equitably meeting the need for healthy food, meet service requirement targets, and other resources in members' communities in collaboration with FANO leaders and members. Oversee teams to ensure staff maintains strategic

Team Management 1. Manage team tasks and responsibilities, including prioritizing and assigning technical work. 2. Coach, mentor, and provide day to day direction for team Salesforce developers and admins. 3. Oversee both operational and project based activities, ensuring timely execution of projects and tasks. 4. Listen to team feedback and escalate risks / issues when a