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Answer phone calls, emails and drive ins to address any customer concern with the highest level of response and attention. Return missed phone calls and emails promptly 5 minutes or less. Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service. Accurately record parts transactions and data into Dealer Management System attention to detail critical. Conduc
Posted 10 days ago
A successful Training, Safety & 5S Lead will be approachable, organized, internally motivated and trustworthy. Our ideal Training, Safety & 5S Lead embodies the Tesla culture and the individualistic approach to training a diverse group of talented individuals, driving safety standards within the locations and ensuring that those standards are consistent with those at other Service Distribution Cen
Posted 10 days ago
Partner with team members to drive efficiency and resolve complex issues. Support new Level 1 Associate Technician and existing Level 2 Technicians in adopting Tesla repair methods as described in Internal Service Documentation Performs the inspection, repair, and service of Tesla electric vehicles Operate a variety of hand, power, shop tools and automotive and electrical test equipment Perform eq
Posted 10 days ago
Clean service, loaner, and gallery vehicles Clean vehicle exteriors and interiors in compliance with company standards Operate steamers, hoses, vacuums, and other equipment Ability to spot check and manage paint correction onsite as needed Track schedules, prioritize, and manage time effectively to meet deadlines Communicate with various teams that are involved in the vehicle orientation process M
Posted 10 days ago
Entry of data into web based database program in compliance with established policies and procedures Ensure timely and accurate processing of all designated data entry. Identify discrepant data both in writing and verbally to supervisor. Filing, copying, and other general clerical duties as necessary Maintain a clean and orderly work area Requirements Strong detail orientation. Excellent data entr
Posted 10 days ago
Develop and manage pipeline of potential new sites that will meet the market's goals to serve current and future Tesla customers Build and maintain relationships with key internal and external deployment colleagues Develop, refine and manage comprehensive site due diligence Lead efforts to obtain all necessary approvals from utilities and permitting authorities Work with attorneys to draft, negoti
Posted 10 days ago
Clean service, loaner, and gallery vehicles Clean vehicle exteriors and interiors in compliance with company standards Operate steamers, hoses, vacuums, and other equipment Ability to spot check and manage paint correction onsite as needed Track schedules, prioritize, and manage time effectively to meet deadlines Communicate with various teams that are involved in the vehicle orientation process M
Posted 10 days ago
Data entry into ERP system Sort, label, and repack parts Organizing incoming parts on to designated project carts/bins/racking Preliminary inspection of custom parts/assemblies to verify accuracy/quality Maintaining organized inventory Suggestions onimprovements to existing operational procedures to maximize efficiency Purchasing support for office supplies, H&S supplies, fasteners, small tools Pr
Posted 10 days ago
Our Service team must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials. Customer focused Our customers are changing the world, and it is your responsibility to exceed their expectations of what a service experience should be. We expect you to go above and beyond for our customers. You will actively
Posted 10 days ago
Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Requirements Knowledge of methods, techniques, parts,tools and materials used in the main
Posted 10 days ago
Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla's product offering and answering questions Help Tesla maintain a healthy sales pipeline by collecting customer contact information and
Posted 10 days ago
Open and check in all mail types Review executed trade in documentation and flag issues blocking title assignment via a case management tool Analyze improperly executed documentation and specify required resolutions in order to quickly transfer ownership Reassign titles varying in complexity from all US states and territories Organize and maintain a filing system Record and mail out titles and doc
Posted 10 days ago
Coordinate shipping and receiving functions at the facility. Mange dock organization and shipping supplies. Retain and scan documentation, send communications to employees. Schedule pick ups with vendors and monitor shipments in transit. Coordinate most cost effective means to ship freight within expected requirements. Correctly labeling hazardous materials and providing DG paperwork to vendors. P
Posted 10 days ago
Our Service Managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials. Customer focused Our customers are changing the world, and it is your responsibility to exceed their expectations of what a service experience should be. We expect you to go above and beyond for our customers. You will acti
Posted 10 days ago
Survey the local region and design routes with perspective scenarios for Autopilot testing. Design test specs and create judgement criteria using tools such as XRAY. Study and familiarize the latest Autopilot and other relevant vehicle features. Execute real world testing according to test specifications, as well as providing ad hoc support for specifically requested scenarios. Analyze test data,
Posted 10 days ago
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