Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Develop, plan and manage implementation of activities for highly complex projects Accountable for timely project completion and delivery. Set project objectives and KPIs and establish clear measures to successfully define and meet project deliverables and timelines. Analyzes work plans and schedules and develops project progress and status reports (including executive sta

Provides technical oversight for the ISP department to include 24x7x365 on call support Gathers metrics, performs analyses and reports findings Responsible for implementation of projects Ensure adherence to installation standards, preventive maintenance, and restoration procedures. Perform additions and changes to terminal equipment, schedule and perform maintenance on th

Perform applied research, development, and design of underground Outside Plant conduit infrastructure and fiber optic cabling. Manage and coordinate OSP fiber projects from design through As Built delivery. Work includes design, permitting, and field decisions applicable to OSP construction projects. Perform survey work, schedule planning and implementation, and quality c

Responsible for developing and implementing pricing strategies and commercial models for the Lumen Network Cloud services The successful candidate will have a strong background and proven experience in developing data backed, cloud based, consumption pricing models Define pricing and commercial strategies to monetize our API based services Cross functional collaboration w

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Perform other duties assigned by management team. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers fo

Primary responsibility would be in the development and servicing Assigned 4 5National accounts Building and investment of relationships with Senior Leadership Develop contract templates, Provide solutions consulting with National accounts and be responsible for portfolio management Develop consistent construction M&P's, Development and maintenance of communication plans P

Customer Meetings Demonstrates strong solution selling abilities and effective, pro active customer communications. Interacts with all levels of customer's management team. Customer Solution Development Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect custom solutions to meet gathered requirements. Int

Maintains warehouse and inventory of equipment and equipment spares Handles and maintains flow of materials and products in manufacturing areas according to established guidelines Unpacks and checks goods received against purchase orders or invoices Maintains accurate records of received goods and rejects unsatisfactory items Must be flexible to work on call and or shift

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. You will serve as the single point of contact between Lumenand Contractors to resolve issues arising during the construction and/or maintena

Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements. Acts as customer advocate, participating in pre sales e

A self motivated, proactive enterprise sales leader with a strong track record of developing winning teams who regularly meet or exceed sales and revenue targets A leader who successfully executes on revenue growth and sales strategies cross selling Lumen's products and services and strategically upgrading defined accounts. Accountable for impeccable funnel and deal manag

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open TELCO field equipment to validate proper instal

Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements. Acts as customer advocate, participating in pre sales e

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open TELCO field equipment to validate proper instal