Responds to customer inquiries and needs in a timely manner. Serves as intake person for customer complaints/commendations and sells bus passes Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Processes route openings, insertions, extensions and issue resolutions Uses computer system to retrie

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

Responds to customer inquiries and problems by providing timely and accurate information or directing inquiries to supervisor. Follows and explains policy and procedure as outlined in operations and procedures manuals. Treats each customer/caller with courtesy, dignity, and respect privacy. Meets or exceeds established performance requirements. Enters data with an error o

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

Proposal Writer / Manager First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. Manages emergency situations for vehicle operators, act as liaison between the carrier and emergency s

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

Ability to perform any and all functions performed by a Dispatcher or Bus Operator. Ensures all policies and procedures are adhered to during pull out and pull in to ensure on time performance Ensures that bus operators are performing assigned duties correctly and safely and that they meet all job related specifications Responds to all accidents and incidents and follows