Integration Monitoring & Cross Reference Management Proactively monitor and analyze system integrations, ensuring both internal and external connections operate smoothly. Utilize monitoring tools to maintain the reliability and performance of integrations with customers, vendors, and internal systems. Establish and maintain cross references between different systems, fost

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Relationship Management Develop and implement a regular communication strategy to connect with existing customers at the corporate and/or local level; communication should be focused on high level customer satisfaction components Coordinate with various departments to ensure high level of operational issues are resolved completely and in a timely manner on behalf of the c

Billing Interpret billing notes from Dedicated Billing team and make appropriate changes Process invoices daily to keep turnaround goals Create and distribute custom invoice reports Maintain full documentation of processes and procedures Coach/train/advise other departments to improve billing workflow Process invoicing in customer portals for payment Provide requested doc

Data Analysis and Reporting Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services Provide weekly reporting (metrics recorded) for o All past due balances that are 3, 5, and 10 days past due o All past due balances that are 30, 60, and 90 days past due o All debit balances beyond 10 days past due and exc

Billing Interpret billing notes from Dedicated Billing team and make appropriate changes Process invoices daily to keep turnaround goals Create and distribute custom invoice reports Maintain full documentation of processes and procedures Coach/train/advise other departments to improve billing workflow Process invoicing in customer portals for payment Provide requested doc

Payroll Assist with payroll processing for exempt and non exempt employees (backup for Sr Payroll & Benefits Specialist) Multi state SIT & SUI activities including compliance with local, state and federal agencies Review tax notices (federal, state and local) to determine necessary action Calculate manual checks for missing, additional and special pay requests Review and

Application Management and Support Manage and support the organization's portfolio of business applications, including ERP systems, CRM systems, and other specialized applications. Serve as the primary point of contact for business stakeholders regarding application related issues, enhancements, and requests. Provide end user support and training on business applications,

Data Analysis and Reporting Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services Provide weekly reporting (metrics recorded) for o All past due balances that are 3, 5, and 10 days past due o All past due balances that are 30, 60, and 90 days past due o All debit balances beyond 10 days past due and exc

Develops new accounts and implements plans for growth in existing accounts. Utilizes and maintains CRM weekly for all leads, accounts, key accounts and Top 10 Target accounts to include (but not limited to) contact information, activities such as new leads, emails, phone calls, meetings, progress etc. Utilizes consultative selling and closing skills. Strategically grows a

Credit Process Management Evaluate and process customer credit requests for commercial and governmental entities, documenting and implementing credit limit adjustments across various platforms. Perform annual credit reviews, proactively communicating with external customers and sales for current financial data. Maintain accurate customer files, request and analyze trade r

Coaching and Mentoring Work with Tax Manager to assist in training other team members Document tax reporting requirements Tax Administration duties and return preparation Research and Document Taxability in various states Gather and Document necessary exemption requirements Prepare tax returns in a timely and accurate manner Staying abreast of tax law changes and understa

Supply Leadership Develop clear vision, goals, and objectives for the supply and distribution of natural gas that support company goals and objectives and keep team members focused on high performance Build strong relationships within Mansfield Oil and with suppliers to achieve supply and distribution department goals Build strong relationships with all departments within

Coaching and Mentoring Develop clear goals for team members each year that are aligned to strategic company goals and objectives Develop a coaching strategy for team members to achieve or exceed goals and objectives Help team members focus on what is within their span of control to achieve success Regularly review performance with team members Provide specific and timely

Sales Support Processes multiple daily price adjustments to increase sales or optimize profitability. Sets margins specific to multiple variables on a daily basis in collaboration with sales per netback reporting, intel and sales data. Coordinates with supply channels and operations to optimize pricing and margin Review daily lifting by market and communicate necessary ad