Collaborate with a cross functional team to define and launch new and innovative member communication decisioning strategies in Pega Customer Decision Hub (CDH) Streamline the execution of program priorities while maintaining the conceptual and technical integrity of the next best action taxonomy, strategies, actions and treatments for the Scrum Team Lead, influence, and

Develop, implement, and evaluate departmental change management strategies/solutions Serve as facilitator and active, visible departmental change management coach to project and initiative sponsors, senior executives, management and stakeholders Systematically apply structured process to equip business unit personnel to lead, participate in and adopt change to meet desire

Develop and oversee branch strategy, establish priorities and set goals, evaluate and implement standards to ensure alignment with department/organizational objectives Manage and direct operations to ensure targets, service level agreements and corporate objectives are met Identify and resolve operational and performance gaps and obstacles; implement changes and improveme

Aid in the synthesizing of moderately complex user data from various sources, providing deliverables and support to lead strategists Analyze the user experience by evaluating the experiences end to end, seeking out opportunities for improvement Apply moderate analysis in support of member research and intelligence team (MRID) efforts with qualitative and quantitative user

HPE Nonstop System Administration and Support FIS Connex ATM/DEBIT Card System Processing performance management After Hours On call support for HPE Nonstop Systems and Applications Nonstop File System configuration and management to support application processing Nonstop Systems Performance Analysis Full life cycle project management Establish and lead project teams Deve

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Interpret results of analysis; present recommendations, including alternatives and implications Collaborate with other business units to analyze and improve processing procedures and resolve problems Analyze changes in policies, proc

HPE Nonstop System Administration and Support FIS Connex ATM/DEBIT Card System Processing performance management After Hours On call support for HPE Nonstop Systems and Applications Nonstop File System configuration and management to support application processing Nonstop Systems Performance Analysis Full life cycle project management Establish and lead project teams Deve

Lead, coach and develop a geographically dispersed team of Employee Communications professionals charged with informing and inspiring team members and driving business priorities within the enterprise. Lead cross functional teams for key initiatives, including leading direct reports and non direct reports. Serve as a partner and trusted advisor to executive leaders, provi

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Conduct the following for Azure SQL/Azure SQL MI/SQL on Azure VM, On Prem SQL Server, SSRS, Power Bi RS, SSIS, Azure Synapse and other related products as applicable and necessary. Install/Configure/Setup/Administer and Maintain production and non production environments. Setup High Availability and Disaster Recovery Plan and test high availability and disaster recovery C

Design, develop, and evaluate basic/routine predictive models and algorithms with some complexity Analyze and interpret results with some complexity Limited judgment and discretion within defined procedures and practices Develop and code basic software programs, algorithms, and automated processes Use modeling and trend analysis to analyze data Collaborate with team membe

Developing notable events, visualizations, forms, reports, alerts, dashboards, and visualizations to identify adversarial activity Build and implement event correlation rules, logic, and content in the SIEM Configure notable event actions, action menus and Adaptive Responses Tune SIEM event correlation rules and logic to filter out security events associated with known an

Oversee the coordinating, reporting, and supervising the testing of ICFR and ITGC controls with ICFR impact Oversee all non IT related risk functions within regulatory and financial (ICFR) risk domains Liaise with Enterprise Risk Management, Finance Risk Management, external and internal auditors, legal, regulatory compliance, and policy regarding ITGC with ICFR and ICFR

Demonstrated development and customization experience with Microsoft Dynamics CE, Power Apps, and Power Automate. Experience with Power Pages and Power Virtual Agents is a plus Extended configuration experience with Dynamics 365 CE including custom entities, fields, views, interactive dashboards, business process flows, business rules, timelines, and Insights Must be able

Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Assist the Manager in monitoring cash operations and branch self auditing efforts to keep credit union assets secure and withi