Collaborates with various stakeholders on developing and executing a due diligence and transaction monitoring program and control framework Identifies tools and regulatory requirements, as well as builds and maintains internal controls in the oversight of client risk and transaction risk. Provides leadership and coaching to 1LOD to proactively identify and effectively man

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Delivery Excellence Provides strategic management of the overall Product program, ensuring that release schedules are met, and risks managed. Leads a collaborative, dynamic Product planning process prioritizing efforts that align with Comerica and Technology strategies and provide the best value and outcome for the investment. Works with Program/Project Management to deco

Advises and guides 1LOD performing the Third Party risk processes performed on new and existing Third Parties using a risk based approach for review requirements and frequency. Analyzes process elements include planning, due diligence and third party selection, contract negotiation, ongoing monitoring, termination/off boarding. Provides guidance and works with 1LOD to ide

Manages all types of Special Needs accounts in accordance with the terms of the various governing documents, government agencies, applicable law, and consistent with the needs of the principals, income beneficiaries, and remaindermen. Reviews, analyzes and interprets documents for direction; has face to face interaction with the beneficiaries & their family; reviews the b

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Review existing and potential client business scenarios to identify new business development and cross selling opportunities for more complex relationships. Assist in the preparation of RFP responses. Conduct new business presentations to clients, prospects, and industry professionals in accordance with established programs and procedures. Contribute to department annual

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Manage and resolve the requests escalated for customer technical assistance. Ensure the technical trouble shooting steps are documented in procedures and technotes. Act as a technical focal point for special projects that involve advanced technical customer support. Identify operational risk issues associated with technical troubleshooting and recommend appropriate risk m