Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Supervise and direct the offices front line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Manage providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff a

Independently performs high level technical and administrative work supporting the division or unit. Serves as a project manager for a variety of special projects; conducts special studies and analyses and makes recommendations to resolve organizational, procedural and system problems. Creates and revises systems and procedures by analyzing operating practices, record kee

Customer Service Extends courtesies to patients, staff, and visitors in a prompt and responsive manner in all communications. Assists in monitoring visitor/employee access including the presence of badges in all patient care areas including the visitor waiting areas and alerts security as necessary. Recognizes difficult patient, staff and visitor situations, facilitates c

Customer Service Extends courtesies to patients, staff, and visitors in a prompt and responsive manner in all communications. Assists in monitoring visitor/employee access including the presence of badges in all patient care areas including the visitor waiting areas and alerts security as necessary. Recognizes difficult patient, staff and visitor situations, facilitates c

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Supports his/her Manager or Program Director in activating communications campaigns. Contributes to planning, execution and delivery of tactics necessary to launch comprehensive communications campaigns Acts as the team's content developer. Authors and edits articles, letters, emails, and other communications, and oversees design elements Provides ad hoc writing support t

Provide administrative support, including data analysis and reporting, membership rosters and list management; Communicate (both verbally and in writing) with a wide range of donors, departments, employees, vendors, physicians, board members and volunteers; and serve as a liaison on behalf of NMF to foster strong donor and working relationships; Utilize database to docume

Surgical Specimens & Blood Products Transports specimens from OR to universal tube system and tubes to appropriate location Logs each surgical pathology specimen into pathology log book recording time transported and initials Responsible for specimen service requests sent by means of specimen pager in Feinberg OR Responds to specimen pick up requests immediately Faxitron

Reporting to the Program Director, Donor Relations, the Philanthropy Coordinator, Donor Relations at Northwestern Memorial Foundation (NMF) will support a comprehensive donor relations program that encompasses donor recognition and gift stewardship. Responsible for maintaining various internal tools including the news article based resource, "Touch Point Library." Respons

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations. Collec

Facilitates unit operations according to policy, procedure, and regulatory requirements. Plans and prepares unit based staffing and scheduling to achieve high quality and cost effective care. Schedule staff and allocate resources to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost savings, and operational efficiencie