Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

About Us How many companies can say they've been in business for over 177 years?! Position will work in Chicago, IL and the surrounding area Here at ZEISS, we certainly can! As one of the pioneers of science, ZEISS handles the everchanging environment of our fast paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innova

Customer Success Specialist, eCommerce Location US IL Cicero ID 2024 26150 Type Regular Full Time Category Customer Service Overview The preferred candidate will play a pivotal role in ensuring seamless customer experiences and driving satisfaction through expert support, strategic planning, and continuous improvement initiatives. Responsibilities include promptly address

THIS IS AN EXPATRIATE ROLE LOCATED IN JAPAN, THIS ASSIGNMENT WILL REQUIRE THE CANDIDATE TO RELOCATE FOR A MINIMUM OF 3 YEARS MUST BE A US CITIZEN The Field Service Technician will be responsible for the programming, maintenance, and repair of a country wide ASTRO P25 IV&D system with full IA certification including Master site, Management site, remote RF sites, MC75000 di

In this role, you will drive digital engagement, foster collaboration, and enhance communication across the organization through the Vizient Community platform. You will play a crucial role in leveraging technology and platforms to connect internal and external providers, streamline workflows and promote a culture of collaboration and knowledge sharing. Responsibilities C

The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the en

Provides level one technical support in a Technical Assistance Center environment. Consults with field service engineers and other support staff; applies technical knowledge to diagnose problem; refers to technical manuals and schematics; requests assistance, as necessary, from more senior staff; following up with local service personnel to ensure problem resolution and c

Knowledge Management Data Support Specialist Cooley is seeking a Knowledge Management Data Support Specialist to join the IS Knowledge Management & Innovation team. Position summary Under general direction from the Knowledge Services Attorney, the Knowledge Management Data Support Specialist is responsible for review and management of data in our experience management syst

Remote Type Hybrid   Travel Percentage 20%+ MDA Overview At MDA, we believe our biggest asset is our combination of different backgrounds, cultures, and disciplines united to form one high performing team. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and re

Justrite Safety Group is looking for a Business Systems Analyst who can work remotely. The Business Analyst is responsible for assisting in the implementation, development, and support of the company's Friedman Frontier Enterprise Resource Planning (ERP) system. In this specific position, the person will work closely with other Business Systems analysts and developers in

We are seeking a qualified IT help desk technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent prob

Field Service Technician Chicago/ Milwaukee Why Join Bracco Medical Technologies? We care as much about our employees as we do our patients. Our culture fosters a work environment where employees can thrive, be passionate and have fun along the way. Each member of the Bracco Medical Technologies team has the power to make a difference......every day! Position Description

Provide advanced technical support of Public Safety software solution in a fast paced & dynamic environment. Escalation point for complex trouble tickets. Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures. Must be a diligen

Learning technical skills required to resolve customer support cases/requests. Learning team structure and way of work to deliver assigned items in established timelines Gaining an understanding of various product and service datasets, codebases, and business purpose as part of support and implementation responsibilities. Learning to balance individual workload across dif

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Act as a partner to both the business and the technology teams. Identify scope gaps and missing requirements by acquiring an in depth understanding of current state (i.e., legacy system) and future state. Identify product team dependencies and plan for resolution. Wor