Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, prov

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

The Assistant Director of Food & Beverage, under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to qu

Communicates with guests to process registration and complete orders Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track Inspects all safety equipment to ensure proper function Abilit

Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys inf

Handles the day to day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that ad

Responsible for the daily operation of all retail areas including gift shops and attractions Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing. Manages staff of managers, supervisors, leads, pack members to including interviewing, hiring

Pay $17.51 per hour The Public Area Attendant is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible cleaning and maintaining common areas of the resort. Essential Duties Responsibilities Vacuums, dusts, and cleans public areas including, but not limited to floors, carpets, restrooms, water

Communicates with guests for transactions, to process registration and complete orders. Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelines Educates guests on game play and wand operation for MagiQuest Maintains the daily operation of the MagiQuest game; documents and/or escalates any

Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded. Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office. Provides coaching, encouragement, and recognition to pack members when

Develops engineering organizational strategies by contributing engineering information, analysis, and establishing engineering objectives Establishes engineering operational strategies by evaluating engineering trends; establishing critical measurements and designing engineering systems Determine and monitor production, productivity, quality, and customer service strategi

Compiles inventory information for retail items such as consumption rate and stock on hand to determine need for replenishment Assists with inventory count processes to ensure accurate reporting of stock levels Monitors inventory levels to provide notification to management for re orders Assists Retail Director in monthly and annual inventory reporting to Lodge and Corpor

Oversees Guest Services, Housekeeping, Food & Beverage, Aquatics, Cub Club and Retail Departments Assists Directors in accomplishing human resources' objectives by over seeing the recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining effort Communicates job expectations; planning, monitoring, appraising, and reviewing jo

Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry Complete Banquet Event Orders (BEOs) and Resumes for clients

Manage and direct the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Ensure all food preparation licenses and training (as required) is maintained by all pack members Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack mem