The Information Security Manager provides security technology leadership and support while managing and implementing the Cybersecurity Program through key strategies, technologies, processes, and procedures that align with Great Wolf's security needs and objectives. Partner with lines of business to respond to evolving business requirements and emerging threats. Leverage

Benefits and Vacation available for Full Time along with Paid Holidays!

Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX) Assists in analyzing operational and reporting systems and translates the insight into actionable plans for the organization and each property Audits systems & reviews reports understanding gaps in performance execution of brand and service standards Assists with guest ser

Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments Fiscal and budgetary management of aquatic operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving all purchases for the departmen

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

Maintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premises Fills in security related job assignments Runs routine inspections of the hotel premises Acts promptly in the event of a circumstance that requires attention Assists Management in dealing with any incidents that arise wit

Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance and demeanor Follow and enforce establishe

Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash handling func

Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards

Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stoc

Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, prov

Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically targeting shoulder and off peak groups Increase market share through effective networking, research and business development activities in order to target, solicit and win new business Convert group and meeting inquiries to sales via fast

Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded. Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office. Provides coaching, encouragement, and recognition to pack members when

Adheres to preventative maintenance schedule for waterpark equipment (pools, pumps, motors, slides) Conducts daily inspections of all Waterpark mechanical systems and attractions; perform general maintenance and repairs as necessary Documents maintenance actions, including system or equipment irregularities that require monitoring Responsible for the cleanliness and safe

Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics manage